Refund policy

RETURNS & REFUNDS POLICY

Last Updated: 11/06/2026

At What A Gai, every jar is prepared, packed, and shipped with care. Since our products are food items intended for consumption, we do not accept returns once an order has been delivered.

Why we do not accept returns

To ensure the highest standards of hygiene, safety, and product integrity, food products cannot be resold once they leave our facility. For this reason, all purchases made on our website are non-returnable.

Damaged, Incorrect, or Missing Products

If you receive:

• A damaged product
• An incorrect product
• A product with visible leakage or transit damage

Please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the product and packaging
• A brief description of the issue

After reviewing the case, we may offer:

• A replacement product
• Store credit
• A refund, where applicable

Order Cancellations

Orders may be cancelled only before they have been dispatched. Once an order has been shipped, cancellations cannot be processed.

Contact Us

For any concerns regarding your order, please reach out to us:

Phone: +91 78928 10465

Our team will review your concern and respond as quickly as possible.

What A Gai
Dairy You Don't Have To Question.